Terms and Conditions

NTG Air & Ocean Ltd. is a member of the British International Freight Association (BIFA) and United Kingdom Warehouse Association (UKWA), and all tasks are carried out in accordance with either or both associations’ general conditions, depending on the service rendered.

A copy of the general terms of BIFA and of UKWA can be obtained from us upon request.


Do you know your rights if your cargo has been damaged? There are always risks connected to the transporting of freight and that is why it is so important to ensure that you have taken all the necessary precautions. NTG Air & Ocean can help you with this.

Please observe that NTG Air & Ocean’s responsibility and obligation is limited and therefore it does not always cover the entire loss. Transport insurance is to be considered a necessary supplement and therefore it is very important that you remember to take out a separate insurance policy. This way you have secured your cargo in the best possible way.

NTG Air & Ocean only works with well-established insurance companies and we are more than happy to help guide you through transport insurance to make sure you take out all necessary insurances. All you need to do is to get in touch with your regular contact at NTG Air & Ocean and we will help you in the process.


Read more about Incoterms in our Transport Glossary.